Pinnacle Services, LLC

  • IT Administrative Assistant

    Job Location VI
  • Overview

    "Pinnacle Services LLC is an Equal Opportunity Employer"


    This position will support the entire IT departmental needs including meeting preparation, communications, facilitation of various items, and assisting with other tasks as needed.    Candidate must be familiar working in a fast- pace IT environment requiring multitasking and support of multiple departments to accomplish tasks.


    • Developing, planning, and overseeing administrative details and coordinating workflow of assigned area including IT support desk activities
    • Composing, editing, and communicating complex documents including preparing presentations, excel or word documents as needed.
    • Researching, reviewing, gathering, and compiling detailed and specialized information for consideration and presentation by managers, executives or committees. (i.e. tracking expenditures against budget.)
    • Assisting with confidential/sensitive materials related to personnel matters.
    • Establishing and maintaining relationships with outside entities and individuals regarding the operation and/or special projects for the IT Department.
    • Read and analyze incoming memos, submissions, and reports to determine significance and plan their distribution.
    • Review operating practices and procedures and make recommendations for improvements in areas such as workflow, reporting procedures, or expenditures.
    • Assist in the development of document or content classifications/categories to facilitate information capture, search, and retrieval of documents.  This will include preparing, updating and tracking electronic and paper documents in accordance with the Company’s Records Management policies and procedures.
    • Maintains supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
    • Completes operational requirements by scheduling and assigning administrative projects; expediting work results.
    • Perform other related duties as required and assigned.


    • At least five (5) years of administrative experience; some college preferred.
    • Experience with document management software and enterprise resource planning ERP software.
    • Advance knowledge of Microsoft Office products specifically Word, Excel and PowerPoint.
    • Ability to develop constructive and cooperative working relationships with others.
    • Ability to effectively communicate orally and in writing to all levels of the organization as well as outside vendors or customers.
    • Proven ability to maintain the highest level of confidentiality.
    • Demonstrated skills in time management and multi-tasking.
    • Ability to work independently in an environment of rapidly changing priorities and assignments.
    • Valid Driver’s License and ability to obtain Transportation Worker Identification Credential card.
    • Adhere to company rules and work practices
    • Maintain confidential information
    • Reliable, responsible, dependable, and fulfill obligations
    • Meet deadlines for assignments
    • Maintain good attendance practices
    • Use time wisely and efficiently
    • Perform multiple tasks to completion
    • Work effectively with other personnel in various departments
    • Welcome new assignments and challenges 

    SUPERVISORY RESPONSIBLITIES:  This position has no direct supervisory responsibilities.


    WORK ENVIRONMENTThis job operates in a professional office environment.  This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.


    PHYSICAL DEMANDSThis is largely a sedentary role; however, some filing is required.  This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.  Must be able to work long hours that may require up to twelve hours a day, weekends and holidays when needed.



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